Chapter 6 Notes: Fund Distribution & Channel Management – NISM V-A Exam Prep

The Role & Importance Of Mutual Fund Distributors : 

  • Investors build portfolios using mutual fund schemes to meet financial goals, often with expert help. 
  • Mutual fund distributors assist investors by assessing their needs, resources, and goals to suggest suitable schemes. 
  • Fund managers, in contrast, analyze market, industry, and economic data to construct fund portfolios. 
  • Distributors focus on the investor’s situation; fund managers focus on market dynamics. 
  • Both roles are essential to helping investors achieve financial objectives. 
  • The chapter also covers types of distributors, distribution modes, prerequisites, earnings, SEBI commission rules, due diligence by AMCs, nomination, and distributor changes. 

Different Kinds Of Mutual Fund Distributors : 

  • Distribution Channels: Mutual funds in India are distributed via individual agents, banks, national/regional distributors, post offices, and directly by AMCs using paper or digital platforms. 
  • Individual Distributors: Traditionally, individuals (like LIC and UTI agents) have played a key role in financial product distribution, often operating solo or with minimal staff. 
  • Growth Path: Many mutual fund distributors begin as individuals and later expand into larger entities, forming part of the non-individual channel. 
  • Non-Individual Entities: Includes partnerships, NBFCs, banks, stockbrokers, and national distributors—some are termed institutional distributors. 
  • Business Models: Operations differ—employees (fixed cost, salary-based) vs. sub-agents (variable cost, commission-based). 
  • Banks as Distributors: Banks, including PSU, private, foreign, and co-operative, distribute mutual funds, targeting different customer segments based on wealth. 
  • Stock Brokers & NBFCs: Use both employee and sub-agent models, servicing both retail and wealthy clients. 
  • Regional & National Distributors: Some firms specialize in mutual fund distribution at regional or national levels. 
  • Digital Platforms: New e-commerce and online platforms have emerged as distributors under SEBI’s Execution Only Platform (EOP) guidelines. 

Modes Of Distribution : 

  • Traditional vs. Digital Modes: Mutual fund distribution has shifted from paper-based transactions to digital platforms, though physical methods still persist. 
  • Hybrid Usage: Some distributors use both digital and physical methods, catering to different investor preferences. 
  • Online Channel Partners: Distributors now use websites to facilitate wider and easier investor access, removing geographical barriers. 
  • Stock Exchange Platforms: NSE and BSE offer mutual fund transactions through platforms like NMF II and BSE StAR, enhancing accessibility and supporting SIPs, STPs, and SWPs. 
  • MF Utilities (MFU): MFU aggregates transactions and offers investors a Common Account Number (CAN) for consolidated holdings across AMCs with multiple payment options. 
  • Mobile and Computer Apps: Distributors provide apps on mobile devices for easy and paperless investing. 
  • AMC Platforms: AMCs have developed their own web and mobile tools, including SMS and WhatsApp services, enabling direct investor transactions. 
  • New-age Platforms: Tech platforms like Groww, Kuvera, and Paytm Money offer low-cost, user-friendly direct mutual fund investments. 

Pre-requisite To Become Distributor Of Mutual Fund : 

  • Certification Requirement: Distributors must pass the NISM Series V-A exam mandated by SEBI, unless exempted due to age (50+) or 10+ years of experience as of May 31, 2010. 
  • KYD Compliance: SEBI requires completion of the Know Your Distributor (KYD) process, including PAN and address verification, and biometric authentication via CAMS-PoS. 
  • AMFI Registration: After certification and KYD, distributors must register with AMFI to obtain an AMFI Registration Number (ARN). Minimum age is 18. 
  • AMC Empanelment: Distributors with ARN can empanel with multiple AMCs or work under an existing empaneled distributor to sell mutual fund schemes and earn commissions. 
  • Institutional Distributors: Institutions must register with AMFI; employees must pass NISM V-A and obtain a Unique EUIN (no separate ARN needed). 
  • Empanelment Process: Includes submission of a detailed form with business, personal, and financial information, plus a declaration to follow AMC rules and regulations. 
  • Online Transition: From October 1, 2024, ARN and EUIN applications will be accepted only online via the AMFI website; paper-based applications are discontinued. 

Revenue For A Mutual Fund Distributor : 

  • Commission Models: Distributors earn via transaction-based or AUM-based (trail) commissions. The former is one-time, while the latter is periodic and ongoing. 
  • Regulatory Changes: SEBI (Oct 2018) mandated full trail model for all schemes—no upfront commissions allowed except in specific SIP carve-outs. 
  • SIP Carve-out
  • Allowed for first-time investors with SIPs up to ₹3,000/month
  • Only the earliest SIP qualifies. 
  • Commission paid upfront for a maximum of 3 years, amortized daily, and recoverable if SIP discontinues. 
  • Trail Commission
  • Calculated on the daily net asset value of units sold. 
  • Paid monthly or quarterly by AMCs. 
  • Encourages long-term relationships and better service by distributors. 
  • Not paid on self-investments of distributors. 
  • Disclosure Norms: Distributors must disclose commissions from similar schemes across different AMCs when making recommendations. 
  • Upfronting Example: If trail commission for July is ₹849.31, it can be paid at the start for qualifying SIPs without adjusting for NAV changes. 
  • Incentives for B-30 Locations: Higher commissions allowed for distributors mobilizing funds from small towns
  • Transaction Charges
  • ₹150 for first-time investors; ₹100 for others on investments ≥ ₹10,000
  • Deducted from the investment; certain transactions (e.g., direct, STP, switches) are exempt
  • Distributors can opt-out of charging transaction fees—but must apply it uniformly across all investors. 
  • GST Applicability
  • Registered distributors must invoice AMCs and pay GST. 
  • AMCs pay GST under reverse charge for commissions to unregistered distributors

Commission Disclosure Mandated By SEBI : 

  • SEBI Mandate: Mutual Funds/AMCs must disclose total commissions and expenses paid to certain distributors on their websites. 
  • Disclosure Criteria: Applies to distributors with >20 locations, >₹100 crore AUM, >₹1 crore annual commission, or >₹50 lakh from one AMC. 
  • Reporting to AMFI: AMCs must also report this data to AMFI, which publishes consolidated data on its website. 
  • Additional Disclosures: Annual distributor-wise data must include gross inflows, net inflows, AUM, and AUM-to-inflow ratio, along with any sponsor affiliation. 
  • High Turnover Monitoring: Distributors with portfolio turnover ratios exceeding twice the industry average require additional due diligence by AMCs. 

Due Diligence Process By AMCs For Distributors Of Mutual Funds : 

  • SEBI mandates AMCs to follow a due diligence process for distributors meeting certain criteria: 
  • Presence in over 20 locations, 
  • Raised AUM over ₹100 crores (non-institutional, including HNIs), 
  • Earned over ₹1 crore commission across the industry annually, 
  • Earned over ₹50 lakhs from a single mutual fund. 
  • Due diligence is required during empanelment and review of distributors. 
  • The ‘fit and proper’ criteria include: 
  • Business model, experience, and industry proficiency, 
  • History of regulatory/legal issues and corrective actions taken, 
  • Assessment of associates and subsidiaries on the same grounds, 
  • Organizational separation of sales from: 
  • Customer risk evaluation, and 
  • Suitability assessment of mutual fund schemes. 

Difference Between Distributors & Investment Advisors : 

  • Investment Advisor Definition: A person giving investment advice for a fee is considered an investment advisor, excluding mutual fund distributors giving incidental advice. 
  • Role Clarity: Distributors cannot present themselves as investment advisors; both functions (advisory and distribution) must be separate and not compensated simultaneously. 
  • Advisory Services: Distributors offering advice must ensure product suitability based on customer risk appetite, with no exceptions. 
  • Execution-Only Transactions: If advice is not appropriate, written acknowledgment from the customer is required, and only standard transaction charges can be levied. 
  • No Third Category: Customer interactions must be classified strictly as either “advisory” or “execution-only”. 
  • Conflict Disclosure: Distributors must disclose conflicts of interest when selling their own group’s mutual fund products. 
  • Compliance Measures: Distributors must have risk assessment, internal audit, and investor grievance mechanisms in place. 
  • Regulatory Guidance: Distributors can give advice only if incidental to distribution and must never claim to be financial planners or advisors. 
  • SEBI Regulations: Distributors must ensure product suitability to avoid mis-selling, which includes misleading statements or omission of key information. 

Nomination Facility To Agents/Distributors And Payment Of Commission To Nominee : 

  • Nomination Facility: AMFI advises all AMCs to offer nomination facilities to mutual fund distributors (MFDs) during empanelment to ensure their family can receive commissions after death. 
  • Commission Payment: Commissions are paid to nominees or legal heirs of deceased MFDs, provided the ARN was valid at the time of death and not suspended. 
  • No New Business: No new transactions are allowed under the deceased MFD’s ARN code; existing systematic transactions can’t be modified. 
  • Simplified Process for Nominees: If a nominee is registered, commission can be paid upon submission of basic documents like a death certificate, without needing succession/legal heir certificates. 
  • Eligibility and Restrictions
  • Nominee/legal heir doesn’t need to be an ARN holder to receive commission. 
  • Commissions are only for assets procured during the MFD’s valid ARN period. 
  • Commissions stop once AUM under the deceased’s ARN becomes nil. 
  • Role of Nominee: The nominee acts as a trustee for the legal heirs and can’t transfer assets unless specifically requested by investors and if the nominee is a valid ARN holder. 
  • Notification and Transfer Conditions: AMFI must be notified of the MFD’s death with a certified death certificate. For AUM transfer, the nominee/legal heir must have a valid, KYD-compliant ARN, and meet all compliance requirements. 

Change Of Distributor : 

  • Trail commission compensates distributors for mobilizing funds and ongoing investor services. 
  • Investors can change their distributor or go direct via written request, with no reason or NOC required. 
  • In case of a change in distributor code, no commission is paid to either the old or new distributor. 
  • Exception: If the change is due to voluntary cessation of the original distributor’s business, the new distributor gets the commission. 
  • Distributors can initiate change in specific cases: legal status change, mergers/acquisitions, family-based AUM transfer, or business transfer. 
  • Transfer of AUM is allowed only if the full AUM moves to a KYD-compliant ARN holder and the old ARN is surrendered. 
  • AMFI has outlined a detailed procedure for such distributor changes. 

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